Privacy Policy

NULL

INTRODUCTION

Our website i.e. www.rainbowexpress.com is owned, operated and directed by Rainbow Express Courier Limited here in after Rainbow Express Courier.

A Private Company, duly registered as such in terms of the relevant laws of the The republic of Bangladesh.
We have referred to the aforementioned enterprise in this document as “Rainbow Express Courier”, “us”, “we”, or “our”).
We are dedicated, devoted and committed to protecting your privacy and thus, our legal team have developed this privacy policy.
Accordingly, we will only use the information that we collect from you and that which you furnish us with, lawfully and in accordance with the DIGITAL SECURITY ACT No. 46 of 2018 and all other applicable legislation related to enacted in Bangladesh from time to time.

WHAT INFORMATION DO WE COLLECT?

We collect personally identifiable information from you that is volunteered when you register on our website (www.rainbowexpressbd.com), place an order, and fill out an online form and/or in response to specific information requests unambiguously and explicitly presented to you.
When ordering or registering on our site, as appropriate, you may be asked to enter your first and last name, your e-mail address, your postal address, your date of birth, your contact details, and details of a payment mechanism, such as your credit/debit card information.
We may also collect your Internet Protocol (“IP”) address. This may assist us in diagnosing problems with our server, and to administer our Website in order to be able to provide you with efficient and uninterrupted service. When you use the internet, an IP address is a number that is assigned to your computer. An IP address assists in identifying you during a particular session for security purposes and to gather broader demographic data.

WHAT DO WE USE YOUR PERSONAL IDENTIFIABLE INFORMATION FOR?

Any of the information that we collect from you may be used in one of the following ways

To personalize your experience. Your information helps us to respond better to your individual needs and communicate with you effectively.
To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service your information helps us to respond more effectively to your customer service requests and support needs.
To process transactions
To send periodic emails to you
To control and manage your account
To analyses your use of our service
To conduct research for marketing purposes
To regulate deals/transactions and purchase products tailored in accordance with your specific interests, needs and location
To enforce and apply our terms and conditions

ELECTRONIC COMMUNICATIONS

The email address which you provide for order processing and/or registration, may be used for one or more of the following purposes.

To send you information and updates pertaining to your order or use of our service.
To send you information pertaining to your account details and/or status.
To send you occasional news, updates, related to our Website.
To send you promotional emails
To offer you additional services related to Courier Direct
To remind you of the services we offer

Kindly note that If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email as well as an account review in which you may specifically indicate as to which communications you would like to receive and those which you would elect to exclude.